Privacy Policy & Terms of Use

Sarath Kumar C S ("Channel Partner", "We", "Us", or "Our") acts as an Individual Real Estate Channel Partner/Agent operating in compliance with applicable laws including the Real Estate (Regulation and Development) Act, 2016 (RERA) and rules notified by the Government of Kerala. We prioritize your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, landing pages, or interact with us for real estate services.

We strongly recommend that you read this policy carefully before using our services.

RERA Compliance (Kerala Specific)

We operate in accordance with the provisions of the Real Estate (Regulation and Development) Act, 2016 and the rules and regulations framed thereunder by the Government of Kerala.

• We act as a Real Estate Channel Partner/Agent for projects registered under the Kerala Real Estate Regulatory Authority (K-RERA) wherever applicable.
• We facilitate marketing, lead generation, and coordination between buyers and developers.
• We do not claim ownership of any project unless explicitly stated.
• All project details such as pricing, availability, specifications, approvals, and timelines are subject to confirmation by the respective RERA-registered developer.
• Users are advised to verify project registration details on the official Kerala RERA website before making any booking or financial commitment.

We shall not be liable for any changes made by the developer in project specifications, pricing, or approvals.

Interpretations and Definitions

• "Data" means personal information, including sensitive personal information, collected or processed in connection with your use of our services.
• "Data Protection Laws" means applicable laws relating to data protection and privacy in India.
• "Channel Partner/We/Us" means Sarath, Individual Real Estate Channel Partner/Agent.
• "User or You" means any person accessing our website or submitting information.

Website Content Overview

All property details, images, brochures, logos, pricing, offers, and availability displayed are for informational purposes only and subject to change without notice.

Actual properties may differ from representations shown online. Pricing and availability are controlled by the respective developers. No claims shall be entertained based solely on website representations.

All project materials belong to their respective developers. We use them strictly for authorized marketing and promotional purposes.

Types of Data Collected

Personal Data may include:

• Name
• Phone number
• Email address
• City / Address
• Any information submitted through enquiry forms

Purpose of Data Collection

We use your personal data to:

• Respond to property enquiries
• Schedule site visits
• Provide project details and offers
• Coordinate with developers
• Send updates regarding properties you enquired about
• Comply with legal obligations

WhatsApp & Electronic Communication Consent

By submitting your contact details on our website or through advertisements, you expressly consent to receive communications from us via:

• Phone calls
• SMS
• Email
• WhatsApp messages
• Other electronic communication channels

This includes:

• Project details
• Pricing updates
• Brochures
• Site visit coordination
• Promotional offers
• Real estate updates

You understand and agree that such communication may be sent even if your number is registered under the National Do Not Disturb (DND) registry, subject to applicable laws.

You may opt out of WhatsApp or promotional communication at any time by replying "STOP" or by contacting us at: terrestagroup@gmail.com

Sharing of Personal Information

We may share your information:

With Developers — To facilitate site visits, bookings, documentation, and follow-ups.

With Service Providers — For CRM management, marketing campaigns, or communication support.

Legal Disclosure — If required under applicable law or by lawful authority.

We do not sell your personal data.

Retention of Data

We retain personal data only as long as necessary to:

• Fulfill enquiry or service requirements
• Comply with legal obligations
• Resolve disputes

Cookies

Cookies may be used to enhance user experience and improve website functionality. You may disable cookies in browser settings, though some features may not function properly.

Security

We use commercially reasonable security measures to protect your data. However, no internet transmission is 100% secure.

Children's Privacy

Our services are not intended for individuals under 18 years of age.

Changes to Policy

We may update this policy periodically. Updated versions will be posted on this page.

Contact Details

For any privacy concerns, data access, correction, or deletion requests:

Email: terrestagroup@gmail.com

Sarath Kumar C S
Individual Real Estate Channel Partner